Job Title: Implementation Manager
Location: Nashville, TN
Our Implementation Managers lead the delivery of our software-as-a-service solutions. These solutions allow our clients to enhance their operational efficiency while providing access to elusive clinical and operational data and analytics. Implementation Managers assume a variety of roles, including forms design, workflow and information analysis, solution design, and provider training.
Responsibilities:
- Perform clinical and business workflow analysis and documentation
- Recommend specific solution designs based on such analysis
- Manage client expectations around application functions and deliverable dates
- Conduct system and application configuration and system validation
- Work with clients and interested parties (physicians, medical records, billers, IT personnel, etc.) to design, build, and deliver solutions that are least disruptive to existing processes
- Train clients on software applications
Required Skills
- Excellent business process and analytical skills
- Excellent interpersonal and written communication skills
- Strong motivation & team orientation
- A desire to learn new skills & technologies
- Ability to meet travel requirements of up to 50%
- Ability to work on multiple ongoing projects
- Highly organized with attention to detail, execution, and follow-through
Required Experience
- Detailed understanding of health care and hospital workflow absolutely required
- Bachelors Degree Required
- A minimum of 3 years of related professional experience
- Experience implementing business or clinically oriented software solutions
- Experience with Healthcare IT systems
- Experience working with physicians preferred
- Project methodology experience required
- Prior clinical experience a plus